Digital discovery tool: please give us your feedback!

Over the last few weeks we’ve been immersed in individual feedback on the experience of using the Digital discovery tool. This has meant some significant revisions to the content and format of the questions for staff, as described in an earlier post. As we are now at the end of the pilot we’ll be able to compare feedback since the changes were made and see if users find them to be an improvement. (Remember you’ll still have access to the tool till the 13th July).

log-in screenSome of the same issues have been recorded by our student users, along with some new ones such as relevance to different subject areas. We’ll be reporting back on this feedback shortly, with our planned response. You’ll have an opportunity to hear more about individual staff and student responses in our webinar at 12.30 – 14.00 on Tuesday 19th June (links to follow).

Now we are keen to hear about the experience of our lead contacts and how the Digital discovery tool has been used at organisational level. We have just launched the evaluation form (you will receive a personal email with a link to this). All the questions are optional, to help you focus on those areas where you really have something to day. But of course the more you can tell us, the more we can improve.

In particular, we ask about any evidence you have that use of the Discovery tool has led to change, either for individual users or more generally in the organisation. It’s really helpful if you have carried out a focus group or consultation event, and there are resources to help you do this on the evaluation page of this site. There’s also a handy reminder here of the evaluation process overall. And Shri’s recent blog post covers some of the organisational issues you might be thinking about as you compose your feedback.unnamed-2

There is a whole section of feedback about your experience of using the organisational data dashboard, so it’s a good idea if you have downloaded your most recent data and thought about how it might be used. See our guide on how to download the data, and blog post on Making use of your data.

We’d appreciate all organisational responses by the 29th June, as we’ll be analysing these results shortly after. There’ll be an opportunity to hear and discuss our findings at our second webinar on Thursday 19th July, 12.30-14.00.

Leave a Reply

The following information is needed for us to identify you and display your comment. We’ll use it, as described in our standard privacy notice, to provide the service you’ve requested, as well as to identify problems or ways to make the service better. We’ll keep the information until we are told that you no longer want us to hold it.
Your email address will not be published. Required fields are marked *